Social Media Toolkit para Seguridad Pública
Publicamos el primer informe comparando las cuentas de Facebook y Twitter de todas las policías de América Latina y el Caribe. La información estadística asociada a cada cuenta nos permitió clasificar los diferentes usos que las policías de la región hacen de las redes sociales más populares.
Social media is increasingly shaping crime and public safety.
Progressively, criminal organizations and individual offenders leverage the power of online networks to engage —and engage others— in criminal activities. Cybercrimes (e.g., identity theft, cyber stalking, ICT-facilitated child abuse and exploitation, cyberenticement, solicitation and online grooming, cyberbullying, cyberharassment and cyberstalking) have increased disproportionately in comparison to more traditional crimes (IADB, 2016), and a large proportion of these crimes take place through social networks. Moreover, by enhancing intelligence gathering, social media has allowed criminal organizations to increase the efficiency of their activities in the offline world.
But offenders are not alone. Many law enforcement agencies around the world, particularly police departments, are exploring social media platforms to develop stronger online community-policing models, inform patrol routines, design better predictive policing frameworks, and increase the clearance rates of their investigations.
This paper aims to study how Facebook and Twitter can help police departments in LAC and the Caribbean (LAC) conduct open-source intelligence, strengthen community policing and improve clearance rates. LAC is a particularly relevant region for analyzing this issue for two reasons.